El Pollo Loco

Barely any meat! I’ve been twice in the last month and the quantity for how expensive it is is horrible. Worst pollo loco.

Please pollo loco get the time right . Always come to this location it’s passing my job so it’s easy I spent about $13.05 times a week times a month maybe around $240 a month. I passed his location when I placed my order. They always asked me to wait five minutes outside because they’re never ready and I never have an issue with it. I mean you know by 908am I’m already out of there heading to my job so it worked out but today it was different an employee name Mary ready and I never have an issue with that. I mean you know by 1008 I’m already out of there heading to my job so it worked out but today it was different employee name mary and I mean I get there at 9:03 AM I’m being courteous you know I don’t wanna show up at 9 AM. I know 100% of the time they’re never ready so it’s 903 you know And The employee mary tells me to wait five minutes and I say yes but then she says no you gotta leave you gotta leave the whole place for five minutes and come back in five minutes and place your order in five minutes. Seriously so disrespectful for my time for my money out of the 1000 million places to eat in LA I choose El Pollo Loco. I love El Pollo Loco but you know what stay with mary stay with the time never been right stay with 10 minutes before opening wrong time. I don’t know Pollo Loco you disappoint me. I’m never going to any of your establishments. I’m right now heading somewhere else. I don’t know finding a new place around here. Have a great day, so disappointing to have employees asking you to leave and come back like what come back next day

Food was great. Service was amazing and fast. It's always super busy, but the team is faster. No wait time to get your food even though it's busy. Super small to dine in. But clean.

I’ve wrote a review about this place before years ago, but I guess you couldn’t write more than one for the same place . So I deleted the precious one. I eat here many times on my lunch, but I definitely won’t come back to this location. I had a coupon and they wouldn’t redeem it here cause they said I had ate there earlier (which I didn’t) I asked for the manager and she basically said the same thing. If I did don’t see why it would even matter

This is the first pollo loco where no one paid attention to my request. They didn't even called when my food was ready.when I complain with one of the servers. They responded that if it was my fault. And the manager acted in a very wick way with lack of professionalism. The food was bad cooked. And cold. The place completely derty.