Épice - Kartasura

The waiter Ardian Tim from Epice restaurant is an extraordinary worker, his service is excellent. Thank you very much, everything is amazing in here

Excellent place . Nice food great service. Chef Didi dies alot to connect to his guests and make sure all the food is served perfectly.

Nice restaurant. Breakfast was fantastic, friendly Staff and tasty foods. Love it

Went to Epice for a family dinner with 8 people. 4 taking the buffet and the other 4 choosing drinks and food from the a la carte menu. When the water service arrived at our table, only the 4 guests who were ordering the buffet, were given a “free” glass of water, while the other 4 guests who were waiting for their F&B order were not served any drinking water. Upon asking why not everybody was given some drinking water, the waiter replied that the “free” water is only for the buffet guests, not for the a la carte guests… so their glasses were left empty. It seems that Alila’s Epice restaurant’s concept of hospitality is just that: even 4 glasses of drinking water, that could have made 4 paying guests happy, is too much to ask. Even after checking with supervisor Putra, the explanation stayed the same. If you want a glass of “free” drinking water, you have to order the buffet. Doesn’t matter if you are waiting for your drinks and food, that you ordered, to come to your table. Truly disappointing, and truly missing the point of what hospitality business is about. Giving just 4 glasses of simple water would have made for a positive impression, but now the opposite happened. So for anybody who wants to visit Solo, and would like some drinking water, feel free to contact me. I will serve it free of any charge. With thanks to Ms. Liana, duty manager, who seemed to have a better understanding of how the hospitality business should work.

Was staying at Alila Hotel and we had additional breakfast here. The food was various and taste very good. I like the ambience and the design. The restaurant was spacious, staff was nice.