The Cocoa Bean - Kissimmee

Oh no. Nothing like what it looks here. It's a very overpriced market in the Gaylord Palms.

Not only did I waited for my food while every other customers got their order, after every customer left the person ask what I was missing. Told him that I didn't get my food, he did not believe me and demanded that I show a receipt. Told him that I didn't have one and begrudgingly threw the food items into the oven. He then proceeded to get the cashier, bring her to where I was and point at me and ask loudly if I had in fact payed for the food.

Coffee egg cheese bacon pita! What a great way to start any day. Grande Misto, made light sweet with Classic Syrup half n half...yummy! Service was great. Even with a long line, there wasn't a long wait. Back up arrived when the 3rd customer stepped in line. Management present to insure quality. Starbucks service, personified. Great job, Ladies. I spent 3 days with you was never disappointed!

Starbucksish grindhouse with resort prices and limited drink availability. Lacking some of the Starbucks flavors and favorites but making up for it with a selection of marketplace items not found in most stores. The seating area also has a microwave to reheat that pizza you bought the night before since you had to sell a kidney to afford the room rates and were left light in the wallet after all was said and done. The staff can be hit or miss. Some are on it and offer a greeting when you come in, take your order when you are ready, then make your drink the way you requested. Others will ignore you, take your order when they feel like it and then proceed to mess up your order.

Hello all! So inside the beautiful Gaylord Palms Resort you have this one coffee shop (Starbucks-based) with a very clean and sleek look. There is a limited menu here based on a typical Starbucks but they definitely have the basics. The service is great and the product is good. Caramel Macchiato is good iced or hot but the prices are a hit inflated as to be expected. Either way, great option if you're on the premises.