Galitos Flame Grilled Chicken

The food quality is good. My review is on customer dealing with the objective of reaching to the owner so he could make amends, if he doesnot know already.I found their customer dealing cold and judgy. While their was only one person handling kitchen and counter, he made us wait for several minutes to even talk to, he saw us but completely ignored, not even mentioned us to wait he is busy or come back at 5 mins. And I had a friend whose a newcomer just landed an Indian student while he had questions, the guy taking order was ignoring his questions, I dont know why but it felt bad. We were not warmly greeted, no smiles, no thank you, and it was a huge task to place an order with this guy. Service industry has to be warm and polite. We don't order to be treated differently.Certainly I would order again however only delivery. The service guy can keep his behavior to himself.

I gave 3 star for atmosphere as its a small place not good for dine in. But the food is definitely great. Make sure to say yes to peri peri on your fries its worth it than eating it plain.Food: 5/5

The food is really good, but their notion of portion size is a little ridiculous. As an example, they claim the whole chicken can feed 2-3 people with 2 sides. Well, we ordered rice and corn because everything else was potatoes and we did not want carb on top of carb. How surprised we were when we got home and found out the corn side dish was actually 1 corn cob... not even a big one that we could split in half. So our family could not properly share a meal. 2 people had the rice with chicken. One person had corn and chicken. When I think of a family sharing a meal, I presume every person having one part of the sides. So excuse me, but I expected a container of the same size of rice with corn and instead I got 1 small corn cob.The other thing is parking... horrible spot to park. I doubt we will ever order from there again, but if we do, I will do delivery. Dine-in and take-out are impossible.Parking: Horrible spot. No parking. Too close to a bus stop which makes it even more difficult.

Grilled chicken was overdone. The peri Peri sauce is just like you would get in a grocery store. The rice has good flavor though.Food: 2/5

We were a group of families spending the Canada Day Celebration in Kitchener, we were looking for a halal restaurant to eat and found Galitos within a minute walk from our Hotel, we arrived at 7;50 P.M The restaurant closes at 8P.M. the staff were so accommodating that even after cleaning up their cooking areas they immediately accept our request and prepares our meal, needless to say everyone enjoyed their Meals .some in the group never tried Galitos before but were very satisfied with the food. I will definitely give this establishment and their team a 5 star review for taste cleanliness and politeness.