S&l - Lakeland

I’ll start with the good. When I finally got my food, it was very good. What you get for the cost is probably the best I have seen in years.Now to the problem, this has to be the absolute worst business motto I have ever seen in my life. I walked in at 11am with about 10 customers and sat right down. Ordered my drink and food and then 57 minutes later the food showed up after asking over and over again what’s taking so long. Mind you, I have been occupying this table the entire time preventing others from sitting and ordering their food. As I’m sitting there, the 1st table with about 8 people are seated. 10 minutes later, they get their food. Table behind me gets sitted, 5 mins later they get their food. This happens 2 more times in my 57 minutes of sitting there. Then a nice black gentleman was sitting at the table across from me for 20 mins, and not one server attempted to help him, and then had the audacity to ask this man to leave the table so they can sit another group that wasn’t even at the restaurant. (They happened to be white) The look on that man’s face of embarrassment is something I will never forget. I asked the man to sit with me but he was so embarrassed.I never was asked if I needed a refill so I had the same drink for 57 mins. No one brought me my check so I can pay. I go up to the counter and stand there for another 15 minutes. I had to ask, “how do I pay my bill?” And of course to top it off, cash only. I never carry cash but just happened to have a $20 on me.What I figured out after an hour and 25 minutes at this place is that if you don’t know the people that work there you’re not gonna get good service. I will never go back to this place again unfortunately because the food is good and what you get for the price is great, the absolute worst business motto I have ever seen in my entire life. This place would make a killing with the right management.

Almost a 1 hour wait and the burgers are not seasoned

Takes forever 50 minutes and no food the staff doesn't care they also give food to others faster if they know them this place is a joke business wise Parking: Never come here

This place offers huge value for the money, where you can get a big breakfast or lunch for under $10. As good as that sounds I have to say the food was not particularly impressive. We had a tuna melt combo (that came to the table almost room temperature) but the fries were crunchy to the point of being nasty, and the club sandwich (despite being HUGE) had very little flavor. It took almost an hour to get our food, so I assume the kitchen was super busy and maybe understaffed. To go orders were flying out the door so maybe they just couldn't figure out how to run the kitchen. Maybe breakfast is better, we won't know because we're not going back.

Had better burger. Not worth the long wait outside. Not that much flavor a bit greasy which I don't mind greasy burgers but needs more flavor. With the reviews we expected more.