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Feedback gevenThis is a difficult spot to review because the overall property is beautiful. It's huge. Has tons of amenities. Is walking distance to a great upscale shopping center with wonderful restaurants. However, the rooms have not been updated since the place was built. They are clean. Functional. Nice. But not up to JE Marriott standards in my opinion. I was upgraded when I checked in to a two-bedroom suite, which was wonderful, but wasted on me traveling by myself for work and for only one night. Everything looks dated. See the pics. Staff was friendly. Common areas chill and well maintained. Self parking was a long walk, but you could valet and I didn't expect anything else at a large resort. I would stay again but would temper my expectations and would look for a good rate until they remodel the rooms.
I've stayed at this hotel a number of times over the last 15 years. At one time, this was a really nice place to stay. Not anymore. Today, this hotel is an abysmal shell of what it once was. The beds were horribly uncomfortable. The room was dusty (My nose plugged up and I began sneezing within a hour of entering the room . Room service is delivered in paper bags. The fountain near the lobby has been turned off. Want a cart to help you carry your bags up to your rooms? Too bad. Those are only for staff. Much of the close-up parking is reserved for the valet. Even though most of that area is completely empty, you have to park much further away. They really seem to want you to park in the structure, which requires you to walk through the casino (which reeks of cigarettes . The doors to the rooms are not sealed, and so you can hear everything that happens in the hallway (including the guy talking on his phone outside your room at 3:30 a.m. . Never again.
I can't say enough good thing about Jamie and Lyn and team at the JW. First class service all the way! Such attention to detail. Thanks for everything to make our event a success!
Stayed here for 5 nights in December. Location is great and staff was friendly. As a Platinum Elite, I did get upgraded to a larger room which was very kind and made for a comfortable stay since I was working during the day and room had a separate table which I used for working. The bed was very comfortable. Air conditioning worked well. Shower pressure was good. This hotel is connected to the Rampart Casino. As part of the daily resort fee, you get $10 free slot play per night of stay which was a fun treat. As a Platinum Elite, you can also opt in for the free breakfast over points which I highly recommend. The breakfast is located at The Earl Grey Cafe which is a diner in the Rampart Casino. You get a beverage, entree and side item from a special menu. Lots of choices and everything I tried was good, notably the BLTA...at the very least you should make sure you get the bacon! :
Thanks to one of my good friend he got my other 2 friends and myself 5 free night at the JW Marriott resort located in Summerlin. 10 mins from the strip and about 15mins from downtown . Small casino although very convenient to Red Rock canyon and Traders Joes also nearby Red Rock casino . Nice swimming pool with a waterfall also a wonderful spa located in the lobby of hotel . Several restaurants as well a Steakhouse, coffee shop , buffet, Starbucks and Chinese and a deli shop . If your in the area I highly recommend to check them out because it's not as crowded compared to the Strip hotels . Thanks to my friend I would never be able to afford this property because it's a JW Marriott property one of Marriott high end hotels