Otway Junction - LAVERS HILL

The service was poor, and the food was even worse. We ordered a seafood basket for $27.95, and considering the restaurant is right by the ocean, we expected the seafood to be amazing, or at least fresh. Instead, we were served a half-plate of overly dressed lettuce, a sixth of a tomato, one sorry piece of fish that clearly came from a box, three tiny crab stick bites, two rubbery frozen calamari rings, and three frozen crumbed prawns. We were incredibly disappointed; it felt like a joke. Additionally, when we left, no one acknowledged us—there was absolutely no customer service or greetings. My husband also mentioned that the beer was heavily watered down, and he couldn’t even finish half the glass. I highly recommend staying away from this place.

The service was decent when we entered the cafe. We asked for directions to the restroom, and they informed us that we could use it without charge only if we ordered something. Otherwise, there would be a $5 fee per person to access the restrooms. This was a bit strange for me, especially since we had already decided to order coffee and pizza. The pizza was wonderful and reasonably priced. Overall, I would rate the food 3 stars but the service only 1 star.

Incomprehensible “service and prices and business (non) plan

Desperately needs renovating and a good scrub. Very expensive considering the rooms condition. Bed needs a much better mattress. It has the potential to be a nice place but the owners need to give it a complete overhaul. Food in the bistro was edible but nothing special but staff were friendly.

Huge meals great value for money and very friendly staff. Highly recommend