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Feedback gevenBeautiful hotel, very dear good staff are, the kitchen Fantastic, very good eating, all clean, elegant, the wellness is a beautiful dream. Everything was fantastic at the hotel .Liza Magyar
Beautiful location. Service friendly and good. We had a room with balcony and great views. Several saunas, small indoor pool, outdoor pool, beautiful large cozy relaxation rooms! Breakfast buffet leaves nothing to be desired. Very recommended!
It was a nice weekend and we met great peopleRooms: Very nicely furnished,the shower could be wider from the doorsNearby: Cochem is a visit worthFood drinks: Buffet was superNoteworthy details: The spa and sauna area very nice.
We booked the Junior Suite and had a nice weekend without leaving the hotel only once. Any criticism would be at a very high level. So, it was all perfect. Thanks to reception, service, room service for the nice stay! We'll be happy to be back soon.
Unfortunately, I can't forgive minus hotel stars. But this hotel only got its four stars because the service was not part of the review.The food was just bad. The conditions in the hotel bar probably didn't know you had to go to the table to pick up an order. The entire hotel staff was very tense and had a bad mood. The staff blanket was too small for the number of hotel guests. The check-in took place so that the hotel staff entertained themselves behind the reception. When an employee finally got humbled to talk to the guests, they were cheerful in the background and laughed so that they felt very uncomfortable as a guest. From this moment I only felt in the escape mode The entire stay at this hotel was characterized by uneasiness and bad mood of the employees. To this the rooms were too expensive for what is offered here.Leider is also very misleading the hotel website. The pictures shown are not all from this hotel Unfortunately, I could give more to the best, but I will leave this stay as an adventure holiday.I can only advise you to return to this hotel. Better you take the family hotels in the area where service and food is much better. Even with only three hotel stars, they can just do more.