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Feedback gevenI had Christmas dinner here and it was one of my favorite dinners I’ve ever had in my life. It was a bit pricey but well worth it. The Christmas crackers with crowns inside were such a lovely touch and the staff was very friendly and attentive. Thank you Ham Yard
Had dinner here before going to see Moulin Rouge at Piccadilly Theater (steps away . VERY cool place. Had a drink in the bar first. Lots of little unique seating areas. Can't describe as any particular theme other than...ecclectic. Excellent service/food. *Really* great sourdough bread : I had fish and hubby had venison. Pricey but worth it. Highly recommend.
Having been a regular in the bar for a long time, but never dining, we booked here for lunch on Sunday, not knowing they had a Sunday roast offering. The roast beef was delicious, meat cooked exactly as I asked (pink). The roasts come with unlimited vegetables, potatoes, cauliflower cheese and gravy, which is a great touch. I thoroughly enjoyed the meal, as well as the wine offering by the glass. the 2/3 course Sunday offering I think also is extremely well priced (2 courses is £26 from memory). I would happily dine here again.
One of the most disappointing dining experiences I have had in a long time. The service was way below standard. In particular there was, who I am assuming to be, a supervisor or manager (who I will refer to as server 1 who seemed to view us a nothing more than an inconvenience. I had to fight to get her attention and when I asked her if I could give her our order she simply replied that she had to put another order through and walked off. Eventually another lady came to take our order (server 2 and she was more helpful. At this point, all we had was a glass of water, which we finished so we had nothing to eat or drink. Eventually our drinks arrived then our food. The food was nice but not what I would consider to be outstanding. Nobody checked back to see if everything was ok or if we needed more drinks etc. We finished our meals and the empty plates and glasses sat there for some time. Finally managed to get somebodys attention to come clear the table (server 2 she cleared our table and could clearly sense that something was wrong and we explained that we wasn 't happy with the service. She was very apologetic and explained that they were very busy. We had intended on staying for dessert and more drinks but we were so unhappy by this stage we just asked for the bill. After some time Server 1 came over, dumped the bill on out table and simply said I 've taken the service charge off and walked off, no apology, no acknowledgement at all of the poor experience we had just had, nothing at all. The restaurant was only half full and the staff failed to achieve even the most basic level of service, this was compounded by the attitude of server 1 who seemed to think that the whole thing was way beneath her and clearly did not care at all about customer service. I live and work mostly abroad in Asia but I am from London, I eat out all the time and this is without a doubt one of the worst experiences that I have had in a long time. I am often asked by friends and colleagues visiting London for recommendations on where to go and to eat etc. The only recommendation I would make about this restaurant would be to avoid at all costs. I would be embarrassed to send any of my friends, colleagues or associates there.
We had lunch here between Christmas and New Year. It was relatively quiet but with just enough tables occupied to provide a bit of atmosphere. The service was very good and the lunch was excellent. Overall a very good place to escape the madness of the West End during the sales