Pizza Hut - Lowell

Robin is the best! We truly enjoy seeing her at each of our visits! She is extremely kind and helpful! Thanks Robin!

Very overpriced when compared to other local pizza places. Horrible quality and the only reason to order from them is the app. If you’re going to order cheap pizza might as well order from domino’s. At least you pay a fair price for the quality there.

I was picking up a dash order March 2nd around 11:35-11:40am and the older woman who works here that wears glasses didn’t acknowledge me for almost 5 mins I was looking at the pizza and Cinnabon order right in the warmer I was about to grab the order myself and she had an attitude and told me to give her a minute I was there for 10 mins while she kept making pizza after pizza after pizza. I walked out of the store before I got upset and when I came back in she finally gave me the order. Her stopping for 10 secs to grab the dash order wouldn’t have put her that much behind. Next time if this happens I’ll just grab my order I’m the one who gets timed and rated by customers. I went back there after my order to speak with a manager but she was the only person there other than a delivery guy. She says she was the only person working there on pizzas I know she was stressed but making folks wait and not acknowledging them isn’t right either. She never gave me a problem other times so this was a bad day. Thankfully the customer only lived 4 mins away I text her letting her know what was going on and she knew the lady when I described her and said she’s always kinda rude and laughed about it and apologized to me having to deal with her. I normally don’t leave reviews but this situation needed to be addressed.

Service was excellent. Cashier was very helpful. Kid friendly.

The staff is always super friendly and helpful. The food is always fresh and it still reminds me of the pizza huts I visited as a kid back in the day.Parking: Lots of parking right by the door or a short walk awayKid-friendliness: Super kid friendly!