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Feedback gevenI like Woods, but I?m not a fan of this location. Some staff are kind, but several lack customer service skills. My drinks have been made wrong several times or I?ve been forgotten altogether (I?m not high maintenance, I often order black coffee with some sweetener! . When I?ve gone to say something, staff have ignored my presence even after making eye contact with me. I?ve been trying to be patient because I get we all have bad days, but tonight they made my drink wrong again (I?m lactose intolerant , which quite literally blew a hole through my night. This is the third consecutive time I?ve had issues with my order. After too many ungenuine smiles and messed up orders, I?m going to a different location.
They use trees to denote the sizes rather than the tall, grande, etc. $tarbucks has made and others follow.
Staff is great and super friendly, my only issue was the giant chunk of ice in my blended drink lol it was literally like 1/4 of my drink.
The coffee at this restaurant is excellent and the food is delicious. Make sure to try their honey yogurt with granola!
Very fast service, good customer service, but still need more professional on it. Drink is ok. Seating is very nice.