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Feedback gevenThis was the last night of our mini moon and the hotel left us for lovely sweet treats in our room. We stayed for 1 night. Staff were very friendly and helpful. We were in the newer yet slightly dated part of the hotel. The room was beautiful but the bed was so uncomfortable! So soft, like a pillow with a lump down the middle I'm assuming due to 2 beds being pushed together. The hotel in general felt a bit dated and was perhaps not as luxurious as is made out or as the price suggests. Breakfast was nice but continental options limited (compared to other luxury hotels) cooked breakfast was quite basic. The outdoor hot tub was a nice touch in the spa but definitely needed a clean and a change of water. We got in and straight back out as it was quite smelly. Jacuzzi could do with some repairs to the tiles and be warmer. Pool is nice. Sauna was also not very hot. Rooms: 3 Service: 5 Location: 5
Absolutely amazing hotel for a relaxing getaway!staff and food 5 stars can't wait to come back if you need a break from reality get yourself there staff can't do enough for you. Cheers guys x Rooms: 5 Service: 5 Location: 5
A great hotel overlooking Loch Fyne. Rooms were super, food delicious and the spa was fantastic but the very best thing was the welcome and kindness from the team who work there. I don't think we have been to a kinder or friendlier hotel, not just to us but to our dog too. They loved our little dog and even bought him his own plate of sausage for breakfast. Definitely the most dog- friendly hotel we have stayed in. We hope to return next year. Rooms: Great room, clean, nicely designed with a fantastic bathroom! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Great value
First time visit to the hotel. We stayed for 2 days on a spa break. Room and food was lovely and the spa was great especially the outside sauna, hot tub and cold shower. The views from either where pretty special. For me the friendliness of the staff was superb, from Niall, Claire and Bruana at the front desk and all the others. Thanks also to Claire for the upgrade to the Lagavulin room over looking the water. We look forward to coming back. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view, Quiet
Great venue, great location, friendly staff (particularly the Irish bloke on reception), Needs other hot tub outside repaired and more sun loungers. Well worth a visit. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet