Reserveer nu
Feedback
Feedback gevenTruly disappointing meal. Starts off by the host pushing me to sit at the bar which I declined. Waited close to 10 mins for a menu. I ordered the shrimp cocktail and the bone in Ribeye. Shrimp cocktail was average but the Ribeye was not medium rare, bland and about 1/8 inch thick. I'm sorry, I expected much more for $88. The steak I bought from Wholefoods was much better.
Truly disappointing meal. Starts off by the host pushing me to sit at the bar which I declined. Waited close to 10 mins for a menu.I ordered the shrimp cocktail and the bone in Ribeye. Shrimp cocktail was average but the Ribeye was not medium rare, bland and not even 1/4 inch thick. I'm sorry, I expected much more for $88. The steak I bought from Wholefoods was much better.
This review is specific to Bourbon Steak's New Year's Eve experience.We spent last year's New Year's Eve at Bourbon Steak and made advance reservations online. I'm not sure how they're handling it this year, but in 2022, they failed to disclose on their website or reservation page that their New Year's Eve experience was a pre fixe, four course menu priced at a whopping $200 per person. Based on the website and reservation page, there was no reason to believe we could not order from an a la carte menu.When we were seated at our table, we were absolutely stunned to find that our only option was to order the $200 menu. The table seated next to us also seemed to be surprised and actually ended up leaving before ordering anything. While I understand $200 per person can be considered standard for a nice dinner in the city on New Year's Eve, the failure to be transparent and upfront about this critical detail was incredibly disappointing so much so that I still become enraged when thinking about it one year later.The food itself was nice for the most part, with the appetizer (assortment of small bites), first course (the risotto was amazing), and main course (steak) being delicious and well cooked. However, the dessert was like a Snack Pack chocolate pudding cup, and for $200, I expected each course to be of a certain caliber.The service was alright but pretty slow at times. We ended up waiting quite a bit between each course and about 30 minutes just to receive the check, but given it was New Year's Eve, I'll give them the benefit of the doubt.While I can't speak to their regular menu, our experience was ruined by the fact that we were blindsided by the restaurant's shady practices. With the holidays and New Year's Eve just around the corner, I wanted to share my experience with others who are considering spending their time and money at this establishment.
Tonight my husband and I were taken care of by “Boston” Eddie, Ethan and an incredible Chef while we were at Bourbon Steak. Together they provided us with a delightful evening out with impeccable service and amazing food.We started off with a sampler of fries and a couple of mocktails, followed by an appetizer seafood platter, instant bacon and the wedge salad. Then we had a perfectly prepared bone-in ribeye steak, finished with the campfire smores and a couple of coffees.This evening was certainly a special treat that we will be sure to tell everyone about, and we look forward to coming back!
Do not come here for Thanksgiving. The food was nowhere near the quality we have had here in the past and the service was awful. It was not worth the over $600 we paid before tip.The restaurant was clearly overbooked which resulted in us being seated 40 minutes past our reservation time. When we went to the host stand 20 minutes after our reservation, it was clear we had been forgotten about even though we checked in when we arrived and were told to wait at the bar. Finally, after another 10 minutes and another reminder, the host came to ask us our name and how many in our party. We made a reservation several weeks in advance, received a confirmation call earlier in the week and gave our name and number in our party every time we went to the host stand.Once we were seated we found that our table had a severe wobble (that we fixed with folded menus) and we were sitting in folding chairs. For more than $100 per person, I don't expect to be sitting in a folding chair or crawling under the table to fix it.One member of our party ordered the wine pairing but was finished with the first course before any wine arrived.Three members of our party ordered steak, all three arrived at the table cold with one severely charred on the outside. One ordered cod that had bones in it.The restaurant ran out of the cobbler dessert and substituted cheesecake; one member of our party is lactose intolerant so she was left without any dessert.No need to spend money on a lackluster meal here when there are so many other options in Seattle.