Hotbox Pizza - Mc Cordsville

Hot Box is always amazing. Their bread sticks and pizza rock. The staff was super friendly also.

Sad to say I was beyond upset with this order. I placed the order online and when delivery was 20 minutes late I called to inquire. The female who answered was very rude saying the driver was 7 pizzas behind so it will be to me when it gets to me. I then asked so there is a possibility it may be cold. Her response “uhh no, we have a way to keep it warm.” I asked for a partial or total refund and was told that was not a possibility. $50+ was NOT worth it for this order from this location AT ALL!!!

We're new to the area and Hotbox was one of the first meals we ordered after moving in. We were so impressed we keep ordering. We get delivery, and order online, so we don't have any of the issues recent reviews have mentioned. We've gotten the same driver multiple times (Rob) and he's super awesome.We love the thin crust. It's crispy, and seasoned well. We absolutely LOVE the spicy pepperoni and how crispy it gets. The hot honey drizzle, is just *chefs kiss*The stix are salted, the cheese sauce taste very nacho-y, and honestly the prices are good for what we're getting. We always have our delivery within 30 mins. I really can't say enough good stuff about Hotbox. We love them!

No wonder this place stays dead all the time.. I walk into the store see one slice of pizza for four dollars and kindly ask the lady working there if they have some type of a meal like a lunch meal or some type of option. She literally said she never heard of a meal before and stated they just have pizza and it was very awkward and discouraging to go back I understand prices are high right now that’s not why I am putting one star I am putting one star because the worker was very nonchalant rude and confused on a simple question I do not recommend going here they have a very nice pizza spot right across the street that is a lot more well mannered with higher quality pizza

So I ordered online. Through the website for Hot Box. It said my pizzas would be ready at 9:01 pm I paid the 58 drove there it was probably 5 after 9 when I walked in and my order was just sitting there on the thing. Like the paper . They hadn’t seen it and had not even started my order. They said it would be ready in 10 mins …I left the store at 9:34 I had to go stand up near the counter because I think they forgot about me again. It was more social hour with the employees than caring bout work or customers I won’t be back.