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Feedback gevenI do like their meats but NEVER order onlinemeats that are by the pound... I ordered a ribeye roast approx 5lbs.. I picked up and it was 4.24lb when you are feeding a certain amount of people you can not have them pick an undersized than expected 3/4lb is a big difference. They also charged my acct up to a 7lb. I called it's been 48 hrs and they still haven't adjusted the price on what I actually picked up. Should have be $77 and that's what I charged on my card. The charge was $129. They said well we charge you for a 7 lb but it can be anywhere between a 4-7lb. That doesn't go over well! They said they will credit me $20 for the mix up but I'm in for a too small of a roast for Christmas. They said well we get people that want a smaller one and pick up a larger 7lb and get charged for it. They claim their online and in store are two separate entities.. really?! So if you order online for pick up at the store, you are stuck with the pick.
So far I’ve purchased a whole turkey, a bone in turkey breast and two ribeye steaks in store and they were all excellent quality!..much better than I usually find at a typical grocery store. The prices are also very reasonable and far less expensive than most specialty butcher shops. Highly recommend and I’ll be back for sure!
The food is ok , the staff for the most part areNice and helpful. Today’s experience, W.F. was having a promotion. Not sure what that promotion was about and the person behind the table was really not interested explaining it. Basically this was the discussion- me :wow what’s this about? Employee, “ you must spend a certain amount of money “ no other explanation, no description of the promotion.My thoughts why would I go back!
Sooo my biggest complaint is that they send your meat in a bag. In the bag there is a brown bag of dry ice, this looked like regular ice to me so I chucked it in the sink. A few mintues later when I ran the water it started fogging everywhere and I quickly realized this was dry ice AND NOT SUPPOSED TO BE DISSPOSED IN THE SINK. BIG ISSUE. Really wish they would put a warning label on their bag as this is a huge hazard for pipes.
Stick a fork in it! But wait till you thaw and cook that grub. Everything is frozen so there is no spoilage or trying to sell you last weeks fish. It means you have to plan ahead to cook, but you’re good at planning and cooking aren’t ya? Prices aren’t bad and there’s an awful lot to choose from, including offal. So head on down and get you some frozen meat, seafood, poultry, offal and maybe one or two of those prepared dishes.