Baskin-robbins - Monroe

On the way through the city. a caravan broke through by children and the staff was incredibly patient with the request for rehearsals. the ice itself was as expected, and the people behind the counter made it a very pleasant experience.

Excellent customer service. had a light problem with a cake and they were able to fix the problem immediately and professionally. thank you, jennifer!

I have received 2 drinks with hair in them last week. Today I went to Baskin Robbins and ordered a bagel with cream cheese on the side and an order of hashbrowns. My hashbrowns were hard as a rock and charcoaled and most importantly the cream cheese I received was dated from over a month ago. I could of gotten severely sick. I went back to the store and was told there was no manager there to assist me with my problem. Dont go here it is so unprofessional and uncleanthy.

So I brought the kids for ice cream. The menu price was 2.59 but qt the register i was charged 3.50, i asked why that is, they said the price has changed. You would think they would change the price first.! What a rip off

Excellent customer service. Had a slight issue with a cake and they were able to rectify the issue promptly and professionally. Thank you Jennifer!