Bows Natural Ice Cream - Morwell

The best aussie baked spud. delicious. the personal was great, checked for everything I wanted. very professional and polite

I have never seen anyone disrespect their workers as much as they do at bows. This is not the first time I have seen the workers get yelled at by the boss at the front of the store either! A lovely young girl tried to serve me and he yelled at her in the middle of it.. So unprofessional. Other than that, the workers Seem super sweet, food is great and the milkshakes are so good! Great service there. Just dissapointed to see how the boss treats his workers. Please, fix management.

I love taking my mum to Bow's for hot chocolates. I don't, however, love the bad attitude of one of some of the ladies working there. I received completely unnecessary sass about the covid dine in rules from a young lady there today. I'm a perfectly reasonable person, and would be the first to apologise for making work harder for you (had I been given the chance! . But I will not tolerate being chastised for telling my mum who is recovering from a stroke to sit down while I order our drinks. Surely the two minutes it took for me to sign our name after she had sat down is not an unreasonable request! The chair I sat on has more empathy than that girl. Show some respect to your customers.

Recently went to buy an icecream from Bows. The person behind the counter got a icecream cones from below the counter and filled the plastic storage cabinet up with cones. Unfortunately the service person was not wearing protective gloves. As soon as I saw that I declined to purchase any product from Bows.In this day and age I expect that all food suppliers to be Health and Safety conscious. The Owners are responsible for their Staffs training. And should heed to the State's Health and Safety Laws. Especially as Covid 19 is so prevalent.

Honestly, poor service. If it wasn't for the shakes, I would not go. I was treated poorly by the staff, and spoken to rudely. Which was a mystery to me since my friend was treated with niceties but not me??? yeh- keep rolling them eyes- pfft. *zero stars*