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Feedback gevenThis place is terrible, there is no hostess they are told to order their food from the bartender and then they bring their food to them. away under the usual standards for opentable
The server was very friendly and tried to explain that due to some events there were very little kitchen staff. but at 5/6 on Saturday I didn't know we had to wait for more than an hour to eat. then it wasn't great to eat. my daughter didn't like her popcorn chicken, and my chicken sandwich was just coated in bbq and a few crushed cheese upstairs. I really wish I had just found a restaurant in front of location, but we were hungry and tired of traveling.
Horrible experience, we could not get anyone to serve us so we left. They clearly had more people than they could handle that night.
When entering I said we had a reservation for an outdoor seating. No one had any idea that they took reservations. No table was reserved, it was basically first come first serve. The servers were extremely nice but was overworked. They definitely needed more help
Giving a 1 star because of how rude we were treated. When we arrived for our 9:00 reservation (10 min early) the bartender told us “sorry- kitchens closed. You’ll have to go somewhere else” and then just ignored us. Then we were standing in the lobby figuring out where to go and watched another gentleman walk up to the bar and order food to go. We went back to ask if we could do that, and she still said no. Since we were staying in the hotel, we did eat breakfast there the next morning. Food was good, service still lacking.