Sheetz - Natrona Heights

Sheetz is the same every where we go however this one has a lady there that is Awesome. I don't know her name but she also says Thank You sweetheart or sweety. Makes my day

Walked in an order a hot food, took the ticket up to counter to be paid for. I had a few other items, got my change. Did not get offered a receipt by cashier. Went and stood in food line for 20 minutes, after watching many people get there food an employee asked me what I’m waiting on and I tell her, she responds “not paid for”. I said I took the receipt to register and other items, paid and got change. She asked for my receipt and I said I wasn’t offered one. They got upset because I said it’s not my job to keep track of what is scanned as I do not work there. Management walked behind the worker I was having interaction with and couldn’t be bothered. Staff had an attitude and told me I could pay for the item that had been sitting for 20 minutes. I said no. These workers want $15-$17 an hour and they act like your the problem. Management get it together. If you don’t like customer service, get another job. Sadly I have encountered this culture at many locations. This one in particular is very bad!!!!!

Time after time they refuse to put bacon on my breakfast sandwich even though I pay extra for it! This has happened four times in the past few months, either they don't care or it's total incompetence!

Night crew can be a hit or miss but for the most part every time we go for a quick bite, we are either missing food or it's not made right. Or they don't have it and won't give a refund for the products they don't have. It's sad cause Sheetz used to be lit.

The young man who rung me up at the cash register for my gas was super polite. Most times gas attendants wont even look up at you. He said thank you and was super polite. All I did with my interaction with him was ask to get $10on pump 5& he was super polite. Either he was new or maybe this is his first job but they should do everything they can to keep him hired (without holding him back).