Der Birkenhof Genuss Resort

Unfortunately, this hotel in the five star segment was unable to provide me with a personal wellness explanation. Since I had to stay in a double room for only 3 days with two nights for 812, my request for an individual offer was only sought by the regular room price and refused my request for a spa arrangement. At the same time, I was told that I had to wait until 3:00 in the lobby until I can go to the wellness area as you need the room key and you don't get it earlier. For the third day of departure) I should pay another 70 euros extra if I want to relax 2 3 hours after breakfast. So from three days of wellness vacation will only be one and a half. 5 star service looks more flexible and customer-oriented for me.

Very friendly staff very good food good atmosphere always happy.

Beautiful staff Especially Mrs egl and Mrs heigl Good True for the Azubis great praise

Overall package, enjoyment and wellness just super beautiful. Super friendly staff, always helpful and attentive. Luxury Suite and 5 courses menu, simply fantastic, Thank you for the wonderful time we could spend with you. We'll be back. LG Axel and Anja

I'm a great spa hotel. For the money what is required, I have had more high-quality hotels. 5 stars are overrated for me. Tower sauna reaches only 50 degrees at specified 75-85. They've been charged to the engineer, two days of no improvement. Shower cabin drain in our room is dense. In the morning, the noises are awake. Cleanliness of the toilet in SPA area, yes. As a guest, you don't want to complain or complain about everything. For 400EUR per night it must be right. We had room middle category!What is excellent is the kitchen. And service. Probably I will come back, as unfortunately there is nothing comparable in the area.