Domino's Pizza - New Hope

We love this location! Pizza is always tasty and fast! Order is always accurate. Our favorite is the handmade pan pizza with pepperoni and pineapple, extra sauce, but last time we tried a Philly cheese steak with garlic parmesan sauce and that wastasty, too! We always use the app to order. We've found that to be the easiest way to order.

It?s gross. The crust isn?t seasoned. The breadbites taste like dough. You need to put garlic butter on them if you?re going to make them. Come on. The thin crust is absolutely terrible it?s soggy and heavy with cheese. It even looks undone. I didn?texpect much but I thought it would at least taste good in a bad way? like salty, oily? it?s just dry and bland. They could haveadded some pepper flakes or Parmesan at least. $33 down the drain. Yikes!! Then the delivery guy was driving around and had meoutside walking around in the cold looking stupid I walked around my entire building and stood around and he ended up inside thebuilding on his own.

I had to change this review from a four star to a five star because I had gotten Domino's delivered a couple of weeks back and originally they had forgotten my drinks. The delivery driver offered to go back and get them for me and I just said you know ifyou can at school if not that's fine too. Then shortly thereafter I had to knock on my door and he had brought him back so justfor me. I really really appreciate it it was nice thing to do and most places will just tell you too bad so sad but he went outof his way to bring it back to me and I appreciate that so thank you

This location has had some ups downs with us in the past but we are stuck at home isolating with covid-19 and had a free pizza. We opted for contactless delivery to keep our driver safe he was SO efficient (30min) and took the time walk all the upto our side door and delicately place our pizza on a chair outside to keep it off the ground. We?ve had a hard few days thissmall kindness was so sweet! Thanks to our delivery driver Devin! Hopefully you see this!

I am unbelievably upset. I ordered a pizza at 5pm and did not receive anything for over 2 hours. I figured it was a busy weekend so I gave them a call to follow up. The delivery driver had apparently delivered my order to the wrong address but I heardnothing about it. During that call I was told they were remaking my order and said it would be out for delivery very soon. Icalled an hour later and they said it was out with the delivery driver at that time and I should have it within minutes. 4 HOURSLATER, I still have no pizza. I understand many businesses are understaffed and that mistakes happen and it is a busy weekendwith the Super Bowl, but this is unacceptable. I was more patient than I should have ever been and was nothing but cordialduring my interactions with staff. I never was given the opportunity to speak with a manager and there was never an apology evermade for this lack of follow up. I had great experiences up until this point but there is obviously a serious breakdown incommunication.