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Feedback gevenI am sorry to inform you that this restaurant is no longer in operation. It was successful during its time open.
I ordered takeout from this restaurant and was disappointed to discover that the chicken wrap I ordered was filled only with vegetables, not chicken. Furthermore, the restroom at the restaurant was dirty and the sink was not functioning. This will be my one and only visit to this establishment.
The food at this restaurant was awful. I called to complain about a salad that was soaked and tasted bad, but the person who answered the phone laughed and passed me to the manager. The manager didn't offer to replace the salad, so I ordered wings and mozzarella sticks instead. I had originally asked for delivery, and was told it would take 45 minutes for the new food to arrive. However, it never did. When I called the restaurant to inquire, no one answered. I had to contact my bank to get a refund, which is unacceptable. Additionally, the delivery driver was rude and asked me to sign for the food and leave a tip, which was completely inappropriate.
This restaurant is amazing, people really rave about it on Google reviews, it's incredible. It has been a hidden gem for years. The staff is extremely friendly. Despite being busy, they always have enough staff to ensure you get your order quickly. I received my order within 20 minutes even though the restaurant was full. The atmosphere is great, with relaxing music playing. If you still have complaints about the reasonable prices, then you must have some issues. My flatbread was delicious. The presentation may not be perfect, but everything was cooked perfectly and that's why I love Freddy's. Some customers may complain about their orders being canceled because no one wants to deliver to them, but that's just silly. To the staff and the delivery driver, keep up the excellent work. Stop complaining and just enjoy the food.
Are used to really enjoy Freddys, but they have gone so far downhill. I was just there after I made an order over the phone. The order was painful and the staff was rude. I'm going in and I'm waiting for the counter they see me and say nothing. I'll give it a few minutes and they'll go right over. I'm the only person in the store. someone they know just comes behind the counter and starts talking to one of the girls, the other to talk to each other and look out the window. No one has said anything to me at this point, and I can see that my articles are ready and packed. After 15 minutes without recognition I just said? Is my order ready?? They seem really shocked that I even addressed the fact that I was there waiting for an order. A girl said it was still made and then literally puts the articles in a bag and does not even notice that my articles were ready. You should just close this place at this point.