Tgi Fridays - Newington

Immediately seated asked for booth for my mother and I. Waitress said they want everyone in the bar. Others were seated in the dining but I ignored said more ppl no problem. A family of 4/5 came in 15 mins after us and they’re food order was taken while we waited 30 mins. Waitress literally walked past us to get their order. This place was dead and seen 4 others get their food before us. A man even got his promptly and A couple even left bc they had no one take their order as well. After a hr of no food asked for a check to pay for our drinks waitress said it’s no charge. A light hair pony tail lady stared at us behind the bar the whole time. The waitress with the arm tattoo was very unprofessional. I would never return and now see why it was dead for an afternoon. Hope the management pays more attention to monitor the staff here.

I just stopped in at 2pm. There were 2 other tables occupied. We placed our order, 2 more tables got filled after. 30 minutes later our food had not been served. We followed up with the server who came back with one plate of food because they had made the other order wrong and the third order (which was to go) also had problem. At that point we had to leave because we needed to be somewhere at 2:45. I never thought a quick bite could turn into a disaster. Either the server didn't know what she was doing or the kitchen is understaffed. Either way, we won't be back.

Our waitress was very kind and patient. The only issue was the bartender. He filled the glass up to the top with ice, so when my beverage came, I took 3 sips literally, and it was finished. Needless to say, there wasn't much alcohol to begin with, but it was then watered down with the ice and smothered with the juice. Next time, no ice.

I stopped in for lunch on a Friday around 1pm. The place was not busy. They have limited but nice enough lunch menu with $10 meals. The food and the portion was good. The waitress was really nice. Also, the Cinnabon cheesecake with ice cream is a must.

Food is good, IF YOU CAN GET IT. Atrocious staff that can't be bothered to do their job. They treat it like a millennial cocktail party in which you, the customer, are treated like disposable trash to be ignored. This location deserves to be shut down.