Chipotle Mexican Grill - Newnan

Not only is the lobby always hidden and müll everywhere, but they have never looked paprika or brown rice prepared. plus welcoming and pleasant customer service is not available. I will never spend a hard earned penny of me in this place in newnan?

Night shift is usually great, but afternoon shift continues to disappoint. An 8 dollar burrito should not be able to completely fit in your palm. Half scoops on everything, even the rice... I love chipotle but after this last experience I am yet again very let down, as there is no way these “cost cutting” measures are justifiable given the prices of items on the menu. It seems that this is a common problem at this location based on reviews, and obviously it is an issue with the staff as night shift delivers a quality product they I enjoy getting as opposed to the lunch shift who, for the majority of the time, disappoints.

Absolutely horrible experience at this Chipotle. The first thing we saw when we arrived was an extremely overflowing trash can spilling onto the floor. They were out of almost everything. Rude staff with poor customer service. Filthy countertop with seemingly no regard for cross contamination. We ordered two fountain drinks, and there were empty drink dispensers that looked dirty. No ice, no straws, and no napkins. We will never be back.

There are two handicap parking spaces and many free parking spaces. The building is brand new and extremely clean. The employees are friendly and extremely knowledgeable about the food products sold in this restaurant. The food is made to order with you having to tell the employee what foods you want and don't want on your praticular order. When you compare this Mexican food to authentic Mexican food there is a great difference. This food has been Americanized. Overall, the food here is expensive but the best Mexican-American food you can buy.

I decided to give this location another chance today and ordered online. My veggie burrito bowl was basically bean soup. Super small portion of everything and was missing ingredients. The ingredients I did have were swimming in the soup. I now have to spend money somewhere else to eat tonight. I haven’t been to this location in a couple years. I finally tried a chipotle restaurant again a few weeks ago at the Woodstock location and was pleasantly surprised. I have come to the conclusion that this location is awful and swore me off of Chipotle as a whole for 2+ years. I wish I took a picture but I just had to throw it all out.