Noodles Company - Normal

The customer service at this restaurant was awful. I was greeted by a man with a long, faded pink ponytail who took 5-6 minutes to acknowledge me and then answered a phone call before taking my order. They did not even say "you're welcome" when I thanked them for my food. I will be taking my business elsewhere where I feel appreciated.

I placed an online order on 10/21 and waited nearly an hour for our food. The lady apologized for the delay, gave us cookies and Rice Krispy treats and informed us that our order would be refunded. However, as of 11/8, the refund has not been processed. All the workers at the restaurant seemed disorganized and confused. I do not plan on returning to this location anytime soon.

Filthy tables and filthy bathroom despite 7 employees during a mediocre rush. Food also was oddly cold. Complained and given attitude.

Very happy and always have been of the service I get here. The menu is updated and everything looks wonderful. Definitely give them a shot. I'd recommend getting a regular size, they are around a dollar more but you get nearly twice as much and theyreheat very well!

It is helpful to know what you want before arriving at the restaurant. Otherwise, it can be awkward trying to read the menu on the wall while feeling pressured by the staff. The girl serving us was nice, but it was uncomfortable when I needed a few minutes to decide what to order, especially since it was my first time visiting.