Tim Hortons - North Zanesville

Let me tell you a tale of a restaurant that is bound and determined to continue to serve the lowest quality food possible. Over the last year I have visited this establishment about once per month. From the very first visit until my last visit today, this establishment has served awful food and today was by far the worst. I ordered a very simple meal of two biscuit sandwiches, consisting of egg and cheese. Not only were the eggs lukewarm and the cheese was flat out cold, but they also had an unwelcome crunch with every bite. You might ask, what would be crunchy in an egg and cheese sandwich? Well that would be the burnt food that obviously came from an unclean grill. Very disgusting. I understand this is a fast food joint, but you people have absolutely no pride in your work. You know you 're serving sandwiches that are cold and that do not reflect your advertisements. All of your menu item pictures are complete BS. You know it and I know it. You should be sued for false advertisement. Have some pride or close down this place

Maple ave store in Zanesville, ohio.I ordered a ice capp and received wrong drink. I called in and the manager told me to bring it back, to get replacement. I was not able to come back for another three hours, I had an appointment. When I told her I couldn't bring it back and that was crazy to think I would keep the drink three hours. The manager hung up on me and never replaced my drink. Horrible customer service. This place is going down hill. I am now going to 7 brew, I recommend 7 brew.

We were traveling through and stopped by for a coffee. The cashier was very friendly and helpful and let us know about current promotions. We got a donut, timbits and two drinks. All of which was made correctly and the drinks were both nice and hot. It was a very pleasant stop.

Pumpkin iced coffee doesn't taste anything like pumpkin but the service was great. Very clean and friendly

Enjoyed our drinks, staff was friendly and we were in and out very