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Feedback gevenI recently attended an event near CSUN and decided to dine at this restaurant. I was highly impressed with both the delicious food and exceptional service!
Not the best option for Argentinian food. The empanada was served almost cold, The provoleta was gummy and the milanesa was average.
First the pros: the food was good (except for the side Caesar salad), generous portions, fair prices. The cons: VERY POOR SERVICE. Our waiter acted like he was completely bored. Never looked at us when taking our orders. I ordered a glass of sangria, it never came. I noticed others around us got theirs promptly. I asked about it twice. He ignored me and it arrived after the appetizers, around the same time as my main course. He never came back to refill our glasses. When he brought the check, again he never made eye contact nor thanked us for coming. We were celebrating my birthday and my husband made a special trip ahead of time to reconfirm the reservations and tell them it was a birthday dinner. Of course nothing was done for us, but I noticed other people did get a birthday treat. I told the hostess on the way out about the terrible service. She smiled and seemed to know exactly who I was referring to. The poor service really put a damper on an evening I was looking forward to. My husband I agreed we would go again, but make sure we had another waiter.
We enjoyed our meal, but when after we payed our bill and we were asked to move to bar to finish our dinks, because they needed our table. The way they asked was rude like, your done know leave so we can use your table. We were still enjoying our dinks. Probably will no the back again and I will not recommend Buenos Aires Grill because of the way they want you to leave the table even though you're not finished,
I loved my experience. There was amazing service in food and customer service.