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Feedback gevenAlways a very enjoyable experience at Vilagrads. Food consistently very good. Service always very efficient, warm and very friendly. Have been here many times and will certainly go many more. Rooms: 5 Service: 5 Location: 5
We went with Glenbrook railway and had buffet lunch there. The food is ok but one of the staff is very rude. I was standing in the queue to get some food for my son. The staff came to me and said “you can’t take the second plate as some people have not had the first plate yet.” I was shocked and said to her , “I am taking the second plate for my son, the first plate is for myself. What’s the problem? “There were plenty of food on the table. I don’t understand why we cannot take the second plate at a buffet restaurant? My daughter felt embarrassed and accused so she went back to the table without any food. She only had one plate of salad and some dessert for $99! She felt very hungry on the train in the afternoon. I am very disappointed with the service and their arrogant attitude, not recommend!
Had my wedding here and it was absolutely BEAUTIFUL. Location was great, venue is beautiful and the staff there are just lovely! Helen was our go to on the day and she was so welcoming and warm to me,my bridal party, the kids at the wedding and all guests. Would highly recommend this venue and their accommodation Rooms: 5 Service: 5 Location: 5
The staff were very efficient with the catering of Mr and Mrs Sichone's wedding ceremony and reception. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view, Great value
Really lovely environment .. food and service.. I recommend..