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Feedback gevenThe owners are incredibly friendly and accommodating. I love the artistic, rustic details throughout the restaurant. The bed is very comfortable, and the meals were generous in portion size and of excellent quality and flavor. Overall, I would rate the room a 5, the service a 5, and the location a 4.
The accommodation was clean and exceptionally spacious. The owners were very helpful and friendly. Rating: Room - 4, Service - 5, Location - 5.
"I had a friendly host, but I cannot recommend this place. It offers poor value for money and is definitely not the luxury accommodation that was advertised. Our room was not ready until our arrival at around 3:30 a.m., and we were cold throughout our stay due to inadequate heating—a single tiny heater was insufficient. There was a fireplace, but it wasn't operated continuously through the night, and there was no heating in the bathroom. The room's cleanliness also left much to be desired. Overall, the pricing does not match the level of service and attention to detail that is expected. After two nights, we ended up staying only one while still paying for the entire duration."
First they seemed nice, but when we went in a dark in the back (what seemed a garage or something, creepy paperwork everywhere, we just cleaned it away and we regret not looking at the place before we pay the remaining money. when she showed us how she pointed out to all the faulty devices that we should not use, she asked me if he was a handler and how she gets some of her guests to help her fix 'the place up. Even if my man is a handyman, we are on our annual day cursed, we came there to not work to relax. the handle of the sliding door (which in the round its main entrance is broken and everyone can literally break in with a ruler, no security at all. when we saw the bath, she told us that she pulled out 3 light bulbs and left us only with 1 when we asked why she answered because the gast would leave the lighter on the way away. it was so dusty and dirty when we dried the towels on the oil heater because they were not dried and ready for us, broke the towel rack while she showed us around. the bed sheets did not look clean, nor smelled them clean, we saw some bedbugs on the bed and that brought us immediately. we booked the deluxe suite with spa bath, there was no balcony or mountain views for us. I think as hospitable we deserve a clean, comfortable and safe environment to stay, especially when we pay 320 per night. we were not in one of the 2 nights we booked so disappointed and outraged that we just went home. we have called and tried to make compromises to get half the money back, but they have not returned any of our calls or rectifications. absolutely the worst way to end our anniversary vacation! below is my answer to her answer, as this is the only way I can do (there is no answer button for me to answer directly to her message first, what two children want to bring my man here? we have no children and I can tell them that my husband as his wife was not at all satisfied with this place. he never offered to fix anything (I mean, we celebrate our jubilee. still talking about the exchange in the payment (as we have paid the remaining half before we actually see how bad this place was, big mistake that we made . her own can turn into a museum future, but if they can not even provide the basic needs for her gast, as not falsely advertise the place, the pictures are misleading and each gast deserves to leave a clean, comfortable place,
Really lovely little spot hidden in the hills of Olinda. Was great to be surrounded my so much green : Rooms: 5 Service: 5 Location: 5