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Feedback gevenThe place is clean and modern, the food was a good variety for Mexican The service was good, quick and the food is fresh. Would definitely go again.
I like Zambrero as the food is fresh, nutritious and good value for money. I also congratulate the cafe for donating food to the needy.I mainly buy food to takeaway but have eaten lunch here several times. It is not the most comfortable place to sit and eat as the chairs are uncomfortable.
Visited this store in particular on a few different occasions with nothing really to say about it, bar it being an ok takeaway joint with a good cause.However, tonight when I went in to grab a quick dinner there was a bunch of kids (5-6) loitering around inside, which were standing in the way of the counter, shouting to each other and even to some of the on duty staff. (assuming the kids were off duty staff as they seemed familiar with everyone there at the time and the general practices of the restaurant).When the young female staff member finally decided to serve us she was quite rude in that it was pretty obvious she was trying to get rid of me. Even THROWING my food across the counter at me when I'd finished paying for it. Wasn't the only person frustrated, as I could see other customers looking clearly uncomfortable with the situation also.Sadly, don't think I'll be making a return trip to Zambrero's Orange any time soon.
I decided to try Zambero for lunch for a change, but I was disappointed with both the service and the average food. It's no wonder that the Zambero Orange location is always quiet. While the Zambero chain might have potential, this particular store lacks in customer service. I suggest skipping this location and hoping for better experiences at other stores in different towns.
I was disappointed with my experience here. I understand that this chain seeks to promote and support charitable causes, but they have along way to go when it comes to service. The franchise will grow unless the customer service improves. The food was pretty basic in quality and presentation. Never going there again.