Panera Bread - Overland Park

1. Had a great person helping us at the front dining with the exception of so many repetitions. 2. Wait for food was def. over 20 minutes! That is a ridiculous amount of time at this kind of place 3. The customer appreciation at the drive-through and the food pick up inside both is just not there. Was hurried into ordering at the drive up. 4. Why do you not carry roast beef? You are a sandwich place!! Crazy. 5. Keep the focus on dairy free and non GMO bread pretty please. Best wishes to your staff.

Usually I have a good experience at this Panera but today I was pretty dissatisfied with the smoothly I received. It was not completely blended at all which definitely takes away from it.

This place has the slowest service I've ever experienced. If you plan to use the drive-thru, be prepared to wait about 20 minutes, and even if you go inside to order, it will still take them around 20 minutes to get your food ready. When I inquired about my order, the staff member mistook it for someone else's. Ultimately, when they called out my last name, I realized it was mine. If you're not willing to wait 20 minutes for your food, I'd recommend going somewhere else. Also, the prices are getting ridiculous; I'm now seeing charges close to $15 for a simple meal, which is outrageous.

I frequently order Panera coffee, and it’s typically good at other locations. However, I just tried the iced coffee here, and it tasted like dirty water with barely any coffee flavor.

I have to say that none of my last three visits this year have been positive experiences. There always seems to be something off — whether it's the order being incorrect, the portion sizes being inadequate, or just not enough chicken. The food itself tastes good, but the numerous issues have overshadowed that for me. I'm afraid this is where I draw the line. I can't keep spending my money at a place that struggles with consistency.