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Feedback gevenThe service is horrible at the Owasso location. We asked the kid who was taking our order about a combo and he said “he didn’t know” and also asked if a certain sauce was good and again was told “ I don’t know”. After we finally got our order (checking out was another issue which ended up taking all 3 employees to figure it out just for the manager to come over and hit the print receipt button) he and another employee were running around in the kitchen area acting like they were playing basketball and goofing off. The food was decent but the service was terrible and the building was freezing cold in late November! We won’t be back!
The food is top notch best wings in Owasso, the staff has never been unfriendly or rude but sometimes they are a little slow. The atmosphere is not that inviting but overall not terrible. The spicy corn is phenomenal.
Terrible terrible terrible customer service from the afternoon crew.... I thought the first few times maybe they were just slammed and having a bad night (worked in the food industry myself everyone has those days) but it seems everytime we go the service gets worse the last time I went we could actively hear them gossiping about customers it was a very sad experience
My wings was okay and my fries awful cooked soft. I should have read the reviews and went to a different location.
Placed one online order and was charged for 2. Called and they kept giving me the run around for 2 hours and giving me my my money back. When I called the 3rd time they started being sparky and kept hanging up on me. When asked for there name or employee number to report them for being unprofessional they kept saying they will not and kept hanging up on me. After the 5th call a so called shift leader started being sparky with me and refused to give me his name and hung up on me also. All I wanted was a little professionalism and my issue to be handled. Will never eat here again and now will have to dispute this with my bank and waste my time because their employees want to act childish.