Muse Paintbar National Harbor

Open table reservation didn't work. They never claimed my reservation or received from 4 other parties this night.

I came and informed the greeting that I had a reservation. He didn't check the reservation, but led me to a table to wait for my friend. The first 30 minutes were great and the waitress was quick and attentive. After we had ordered food, another employee came up and asked us to move to another table because a private party wanted to use the table where we sat. While we were available on the only other table, the greeting (or manager) told us that we could not sit there because it was reserved. I told him we had a reservation and he went on to argue with the employee who had brought us to the table. We sat down and let them be sorted out. We stayed on this table without any problems. Soon after we got our food and then we didn't see a waitress or employee for another hour. No one asked us if we need anything, including beverage refills or water. When we were ready to leave, I had to go to the bar to pay the bill. Terrible service and food was blatant to be busy, does not justify bad service. You have to say the Berry Bourbon was delicious.

We were visiting the National Harbor and decided to try Bar Harbor for dinner with our 10 year old. There were other families in the restaurant as well. Service was with a smile and the food was great. Pizza was very tasty and the cream sauce ravioli was perfect for our son. Good selections on tap as well. We would definitely return the next time we are in the area.

First, this place is in the bottom of a hotel. It is run by the hotel. They ignored me for 20 minutes. Then I ordered a porter at the bar. I was given a pilsner (the opposite of a porter). The bartender had no idea what a porter was. Then the ignoring started again. After an hour, we ordered nachos. The plate of nachos was about the size of a small salad plate. My party and I just wanted to leave. But then I had trouble getting and paying the check. I would never eat here or recommend it to anyone.

Food lasted a little longer than ever. We have reviewed our orders (Burgers have boiled incorrectly, not under salad for the fries) but we were too late and hungry to complain.