Kfc - Palestine

Other than not having certain items, the overall experience was pleasant

Every time I come they always have to make chicken and it will be 20-3@ min wait. Also I called and was told I had to come up to put my order in. Then I order a sweet tea and gallon of sweet tea and you could tell there tea had not been change all day. It tasted like straight dirt. This KFC in Palestine Tx has been horrible for a long time.

Terrible experience everyone was nice but the chicken was over cooked, dry and hard. The biscuits were rocks the only thing slightly edible was the Mac n cheese a waste of money. I wouldn’t go if I was you.

Everytime we order on the app when we get there they never have what we order and they are never busy so I don't know how they are out of everything all the time....and the food quality is not that great even afterwards

Was excited to try the new nuggets today. Went to KFC and when my husband and I got out of the car we were told by the staff sitting in their car in the parking lot) that they were not open because they had no cook. No cook? I was under the impression that they all cooked KFC? Have been there a few other times. Once at 11:30am to get lunch for my husband. The doors were locked and they supposedly open at 10:30 am. I have worked in the food service industry for years and have never seen any restaurant this bad. I guess KFC is no longer a place we will be going to anymore. Sad really because its the managements fault that the staff is not held accountable.