Dairy Queen (treat) - Palmetto

Went in today 7/23/23 and the girls there greeted me right away and gave me time to figure out what I wanted and even gave me suggestions about what to order. They were the sweetest girls and they made me laugh! Great customer service and my order was perfect! Everything was really good especially my blizzard they suggested I try. Will definitely go back because that's what customer service is all about, making sure you come back. They made my day ?

I went to this Dairy Queen. There were a lot of people eating ice cream. There was a scraggly teenager (maybe 20) who looked liked he was a mechanic (Al greasy, scraggly hair and beard working the counter. I was walked up and he seen me but kept wiping stuff down ignoring me. Finally when I didn’t leave he greeted me with an attitude. I said how are you, he said what can I get you, I said I said hi, how are you, he said “like I said what can I get you?” I said I said how are you and he rudely said he isn’t in to talking to customers. I said bye and left. He followed me to the gas station and told the gas station not to serve me. If he was my son he wouldn’t act like a backwoods rat. Why do you hire people with no customer service skills for customer service jobs? Let’s go ahead and fire this a-hole huh?

Service was awesome they were so nice even though the widows were closed it’s still a 5 star

By far the worst establishment ever. Waited in line for about 30-45 minutes. Once I got to order, my ice cream was literally water. I ordered a blizzard and a banana split and both were so runny I asked for a refund and was trying to get convinced to order something else of the menu. I eventually got my money back but after much attempt. It’s so sticky in there like muggy. I’mNot sure how code enforcement doesn’t fail them for being disgusting.

Don't even waste your time going here for ice cream. They say DQ, but all there is is vanilla soft serve with Wal Mart brand squeeze chocolate syrup. We left.