The Counter - Pasadena

I have dined at this restaurant several times, but this visit was my first since before the pandemic. I am pleased to say that the staff is still just as friendly and the food is just as delicious as I remember. I love that I am able to customize my burger to my exact preferences, and that this is encouraged. The toppings are varied and tasty, including vegan cheese and other options for those with allergies. Each menu item clearly displays the calorie count, which is helpful for those watching their weight. I appreciated this, even though I went a bit overboard with extras because they all sounded so delicious. Oh well, everyone deserves a cheat day every now and then.

One of the best burgers you can find in Pasadena. While the fries weren't my favorite, the onion chips and ranch sauce really complement the patty's flavor. I would definitely return for more.

This restaurant review is from about 6 months ago and is long overdue. It may not accurately reflect the current state of the restaurant, but in all honesty, my experiences on two separate occasions over a long period of time have been consistent. The food is expensive and the restaurant tries to mimic a burger-style eatery, but falls short in delivering meat cooked to your preference and burgers that match your order. The service was terrible, with food taking over 45 minutes to arrive due to short staffing and a waiter who was stretched thin. I don't blame the waiter, but rather the management for not properly staffing the restaurant. The atmosphere was not very kid-friendly and the servers seemed impatient with children. The beer was overpriced and the restaurant charged extra for customizations and bringing your own beverages. The food was mediocre at best. With so many burger restaurants in Pasadena, I recommend trying a different spot if you're in the mood for burgers.

This is the place to go for customized make your own burgers in Pasadena . They also serve various appetizers, sandwiches, chilis and salads. We like to order the 50/50 appetizer with Parmesan fries and sweet potatoes. One can also order a protein over salad greens for a healthier meal. Love the mahi mahi salad and strawberry milkshake!

I love this place! We went on Thursday afternoon and the place was almost empty, so our order came so fast! Burguers are really tasty , We tried the counter and beef and blue burguers, both were amazing ! Also the loaded tots are good : we are definitely coming back!