Mcdonald's Restaurants - Peterborough

The chocolate milkshake lacked flavor and did not taste like chocolate at all. This seems to be a common issue at McDonald's, as I cannot recall the last time I had a good chocolate milkshake from this restaurant.

I want to start by saying that I don't have any ill feelings towards this McDonald's location, but I was quite disappointed with the way my meal was prepared. When we arrived home, we discovered that our fries were cold and our order was incorrect. Despite specifically requesting no sauce and pickles on our burger, it arrived with both. We even double-checked the burger in the restaurant before leaving to ensure it was made correctly, but it appeared to be sauce-free at the time. However, upon closer inspection at home, we found sauce inside the burger.

The service at this restaurant was terrible. They got our order wrong and instead of fixing it, they blamed us. We waited for 15 minutes for them to correct the mistake, but nothing was done. It was an absolute joke.

Appaulling service, ordered through app, given drinks with cream and told to park up in bay 1. I said why can’t I wait for food, told no park up. Given food in 3 seperate bags, asked if I can have a large handle bag. Staff member huffed walked away, Manager came out with food, he said I ordered 10 burgers that’s why I’m parked up waiting for order. Tried explaining about food in seperate small bags, he said I’m not entitled to a carrier bag. And I must take food. I took food which felt cold. I said feel it. He said his not replacing my food or drinks I must leave and also not return to the McDonalds. I said he should listen or find another job. He came back out and took a photo of me. I went into restaurant and said he hasn’t got permission to take photos of me. He shouted in a full McDonalds, he doesn’t have to give me new food or new drinks I must leave his restaurant. I said it’s not your restaurant, and I left. He persisted to shout out I’m banned Wow full marks for disgusting customer service. I paid for my meal. I won’t go back to this or any McDonalds in the future. I wake at 5am in the morning to serve my community, go today to get McDonald’s for dinner treated appaullingly, why is this at all acceptable to be spoken to in this manner? Shouting at me, I didn’t swear wasn’t aggresive, just said please replace my creamy drinks as they weren’t looking so fresh and I want hot food. No I’m disgusted and will be seeking further info on reporting his disgusting service.

After posting a review about a different Mc Ds keep giving me just over half cup of capuccino.....now i keep getting them from Glinton branch. This is looking like its being done on purpose to me. So id say if theyre doing this every few cups and no one says about it.....over the day they would be saving maybe 1000 cups at £1.89. Could be alot more tbh. What im saying is with the lack of coffee in cup then in every 4 cups theyve saved a cup. So nearly £2000 in a day. This is robbery!