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Feedback gevenI?m never one to write reviews unless I see a need to. Sadly, after taking 5 minutes to place my order for an iced drink, it was made wrong twice and was still the most expensive out of all Dunkin?s I?ve been to. The customer service was very poor andagain, I still didn?t get the drink I ordered. Maybe they shouldn?t sell specialty drinks if NONE of their employees can makethem. Trust me it took three employees and they still messed it up. Really disappointing for a newer location.
The only thing I found odd was the pitchers of assorted beverages all on the counter. When the associate made my iced beverage, he used one of the pitchers. I don 't know how long they had been there, and I have never seen this before.
Great iced coffee! Dunkins always has a good variety of food too.
Inconsistent coffees at times but overall good, I just find the dunkin?s on Grove Street has the ratios down perfect, I work food service so I do understand the struggle. The only thing that can be not great at this dunks is that curbside pickup is veryhit or miss, staff often forgets to bring it out. Once again, I understand how stressful food service can be but it is somethingi?ve noticed since i order curbside pickup roughly twice a month and 1 out of 3 times my food is left on the mobile pickupcounter.
Have stopped here twice in the last few weeks. Haven't been disappointed either time! My coffee was literally one of the best ice coffees I've ever had. Food was fresh and delicious. The staff was very friendly and upbeat. The dining area was clean aswell as the bathrooms! Very pleasant experience and we will definitely be back when in the area.