Kfc - Portsmouth City

It was alright,, spending $40,,I would think it would been better,,,

Sent in an order on the website, website stated it was ready. Website states: go inside and pick up at quick pickup shelf, if lobby is closed, go through drive through.Lobby was closed and followed protocol of going n through drive through. Asked about online order to person working drive through, stated they would come and give me my order. No ETA, no indication that the order had anything additional to wait on.Waiting 5 minutes, I go through the drive through once more asking about the status of my order, teller cops an attitude with me stating “I told you I’ll bring it out to you, however your order isn’t ready yet, we need 10 more minutes.”I asked then why the website said it was ready immediately, stated “I don’t control the website, but unless you give me 2:30 minutes for the rest of your chicken that’s in the frier, I can’t give you your complete order.”Went to say “Thanks for clarifying” but he just cut me off and proceeded to turn off their intercom at the drive through.At this point I just decided to not really care anymore as I got two different times as to what my actual wait time was. The inconsistency of what was actually going on and the tone and delivery was sub-par to say the least.Same guy came out to my car to give me their meal, with an annoyed demeanor, and then proceeded to jump into their friends white Honda accord to I guess hang out for a second.Gave me 7 out of 8 pieces of my chicken order as well, but I was just over it at that point and didn’t want to deal anymore and get back to my family.Professionalism just straight sucks.

I was missing a wing from my 3 piece and my chicken was missing the best part the

I'm sick.and tired of this kfc and I'm calling corporate because it's always something...or should I say nothing. Sunday 12/17/23 no chicken sandwiches 7pm then 12/18/23 I approached the drive thru only to get sorry were closed 10pm but hours state 11pm. The owner needs to be held accountable, get your store in order.

Service is terrible, I just go to the KFC/Tacobell that's not to much further out.