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Feedback gevenThey have white coconut donuts. For my mom. Put at 6 am they're slow.
Before the new manager, people and services were great. The new manager (Jamaican guy) doesn't know what he is doing and doesn't know how to speak to his employees! Not manager material! I wouldn't be surprised if people quit because of him! He is alwaysmessing up orders! Find someone new so I can give a higher rating! I feel sorry for the employees, especially the ones who works1st shift.
This place has the worst customer service. We waited for a long time while the person working at the time happens to be friends with some high school customers, so they were taking their time picking their stuff and chit chatting, while my daughter and Iwaited patiently for our turn. When it was finally our turn to order, the staff left her station and went to chit chat morewith her friends, so we waited more, then I said hello? we 've been waiting for a long time , she said sorry we cannot keep upwith your pace with an attitude. Then her colleague came to take our order and we asked for a glazed donut for my daughter,this guy picked the smallest and the most smooshed donut out of all and my daughter said this is so small with a sad face, Ilooked at the guy and he said they are all roughly the same size without offering to replace with another one. We ended upleaving the store very upset, and those 2 staff behind the counter were laughing. Dunkin is meant to make kids happy, in thiscase, my kid was unhappy and as a paying customer, I was even more angry. I suggest the store manager to hire more selectively,they don 't need to be competent but please be at least courteous with some manners. This two staff were working on a Tue.afternoon shift (at around 4:30pm).
THIS IS THE SECOND TIME I GOT ???? FROM THIS PLACE DRY OLD, SEEMS LIKE THEY ARE FROM THE PREVIOUS DAY. CHECK YOU DONUTS FOR FRESHNESS. SEEMS LIKE THEY DONT WANT TO THROW THE OLD ONES AWAY.
Horrible I drove here 5 miles to get an iced latte 15 minutes before they closed and they said they shut down the machines because they?re closing soon. Terrible!