Famous Dave's Rancho Cucamonga

When we arrived for our reserved time, the hostess explained that they do not honor bookings on an open table at the weekend and that if we wanted to wait, it would be 1.5 hours. It is unacceptable that a restaurant decides to work with a serviced like an open table and honor the booking. I will never return to this Famous Dave's, and frankly, that it is a chain device, this experience is enough incentive to avoid all its locations.

They were not able to see open table reservation, but honor it and just wait for us. But taking our order, waiting for food, waiting for a tray for remnants, waiting for invoice all lasted 15-30 minutes and several requests. Finally left cash and left as no one came back to the table. Shortened bill and went so fast I couldn't pay with the card. Trying to pay in the register, but was rejected and said to wait at the table for waiters who never came back. Various servers would check but not come back. The food was hardly warm. This should be a special annual meal with my daughter. It was stressful and disappointing. Service and food last year were better and it was more busy last year. I felt bad because people could wait much earlier if the service had been better.

When we arrived for our reserved time, the hostess explained that they do not honor bookings on an open table at the weekend and that if we wanted to wait, it would be 1.5 hours. It is unacceptable that a restaurant decides to work with a serviced like an open table and honor the booking. I will never return to this Famous Dave, and frankly, that it is a chain facility, this experience is enough incentive to avoid all its locations.

They were not able to see Open Table reservation, but honored it and sat after just a short wait. But taking our order, waiting for food, waiting for a tray for remnants, waiting for invoice all lasted 15-30 minutes and several requests. Finally left cash and left as no one came back to the table. Shortened bill and went so fast I couldn't pay with the card. Trying to pay in the register, but was rejected and said to wait at the table for waiters who never came back. Various servers would check but not come back. The food was hardly warm. This should be a special annual meal with my daughter. It was stressful and disappointing. Service and food last year were better and it was more busy last year. I felt bad because people could wait a lot earlier if the service had been better.

Great place to be with family and friends. Great food, drinks were great and service was great. I didn't have too much of a hard time unlike most places I was