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Feedback gevenFirdt off, I miss the old location next door. It had a much more indie feel. The new location feels sterile and corporate. It could easily have been a burger king a starbucks or mcdonalds if it werent for the signage. The sandwiches havr quite a bit less meat on them than before and somehow manage to be less substantial than even the ones at subway which is crazy. Secondly, they built a whole new building so presumably they own the property. Usually that means the food is a great value with no landlord taking a cut, but not the case. Very small sandwiches with basically nothing on them. The deli meat is also pretty much flavorless. Pretty strange. Used to go here quite a bit in the 2010s at the old location, now a coffee place, but I think great outdoors has run its course. The sandwiches used to be more substantial. But in dfw I dont think there has ever been a consistently good submarine sandwich shop. Quiznos was briefly amazing, jersey mikes was also briefly amazing but they all went downhill fast. So great outdoors is no exception. Another bland forgettable sandwich. Probably the last time I come here for at least five years.
To start off, the customer service was terrible. There was a gentleman that was taking my order and he was just out right rude. He looked like he hated his job and wanted to go home. No smile, nothing. I even wanted to add more to my sandwich but I just felt a negative energy from him that he was getting annoyed so I didn't add as much as I wanted to. He was tall and had longer hair. The woman at the cash register was okay she wasn't very welcoming either though. The vibe in that place was just negative. Lastly, the bread was so small. I feel like I didn't even get full from my sandwich. The cucumbers didn't even taste like cumbers as well as the other veggies I applied on my sandwich they just didn't taste like how they were suppose to taste. Never going back. Yall Suck
The woman working the window on 8/10 11:30am was the kindest, most hospitality-driven person I’ve encountered in a long time. And I work in hospitality! She slips in affirmations while providing exceptional service and I have never left a drive-thru feeling like a just got a warm hug from my mom. I enjoy this location as is, but if the quality tanks, I would STILL come back to interact with her. Amazing!
Literally took 10 full minutes for a “Hello” in the drive thru. Lack luster customer service good sandwiches most likely not to return to this location.
Absolutely my favorite sandwich spot in the area!! If you don’t love it, you’re doing it wrong? We went through the drive thru about 3:30p today, no one ahead of us and one person behind us. I’m not sure how many people were inside, but it did take a few minutes to order. The speaker volume was low so when we were asked to hold we thought we were supposed to order, so we had to repeat our order when it was actually time to order. For those that haven’t loved their order, you need to modify the sandwich to your liking. My go to for the past 20+ years is a #5 (roast beef and cheese) on a croissant with muenster cheese instead of provolone with the works (lettuce, tomato, oil, vinegar, oregano) and mayo. Shakes are made with real ice cream thick and delicious. My husband got the outdoorsman on a croissant, which as a recent sandwich convert, he says makes his tummy happy. So, if those aren’t two ringing endorsements, I don’t know else you’re looking for! They also have the good thick potato chips, Miss Vickie’s? It does take a minute to make your sandwiches, but that’s because they make them with care and the meat is cut fresh and the ingredients are fresh. You pay a bit more for a sandwich but it’s also just a better sandwich. I’m happy to sit in my air conditioned car and wait 10 minutes for a delicious sandwich ?? You get what you pay for and this is worth every penny! Did I mention we drive from Wylie just for this sandwich? Because we do lol Go get yourself one! Parking: They have their own medium size lot rarely more than a couple of cars and they’re right next to a large shared lot. Wheelchair accessibility: There is a handicap parking right in front of the door.