Inca Mexican - Richland

We discovered this restaurant shortly after moving near Inca less than a year ago. I absolutely love the enchilada trio plate! It has consistently been delicious every time we have visited. Despite arriving at 6:00 on a busy Friday night, we were seated promptly as a party of two. The employees were efficient and provided excellent service, which really impressed us. We are thrilled to live close to this restaurant, as it has become one of our favorites in the Tri-Cities area.

The ceviche is absolutely delicious! I also loved the friendly service, and the avocado was incredibly fresh!

During our recent lunch visit with my family, I noticed that all our dishes had smaller portions or were filled with extra rice instead of the usual valuable ingredients. The Arroz con Pollo used to have mushrooms, onions, paprika, carrots, tomatoes, celery, grilled chicken in a smoky sauce over rice topped with melted cheese, and served with a side of salad, fresh tomatoes, onions, and usually cut avocado, along with corn or flour tortillas. Unfortunately, my dish only had about half an onion sautéed, zero paprika, half the amount of mushrooms, and no avocado. The portion of rice was doubled, and the price had also increased to almost $19. I'm not angry, just truly disappointed. I hope that the restaurant will return to its previous standards and not use the pandemic as an excuse to cut corners. I am willing to pay more for a dish if it meets the expectations I have come to know and love. Even the children's dishes had smaller portions of fries and fewer chicken strips than usual. I want this restaurant to continue succeeding and be around for many more generations to come. This is why we keep coming back! I hope that by providing this feedback, the owners can reevaluate their approach and make the necessary improvements.

My wife and I often go here. Large food portions for a fair price. The staff is always very friendly and the food is always great.

Inca has been my longtime favorite for a consistent meal out. Anytime there has been an issue with my order (only 2 or so times in years) they have corrected it no questions asked and always bring your food promptly.