Tim Hortons - Richmond Hill

Ok they need to hire more people, two to three cashiers per shift isnt enough...

The best Tim Hortons in this area! We tried all Tim Hortons in the area and decided only purchase from them. Food is fresh and service is exceptional. They have cappuccino which is a big issue in some of the locations. Love their Farmer's Wrap Sausage!

Busy as hell but is always well stocked and kept. Good to grab a double double before going to work. Great location but no drive through.

My sister-in-law had an evening event, and placed an order for three Take-12 carafes. She phoned in the order the day prior and was told it would be ready the next night. I was in charge of picking up the order at 8:30pm. I arrived exactly at that time and the staff asked if I could wait a few minutes while they finished up the order. What they really meant was that they hadn't started the order at all. They start making coffee and filling up the containers per my order. It's 8:30pm. It's very much an empty and quiet Tim Hortons. Absolutely no reason why my order couldn't have already been made. I ended up waiting over 10 minutes for the order, and was late for the event. The staff didn't care that I was upset with the delay. Absolutely terrible and inexcusable service.

I bought a bacon egg sandwich and steep tea this morning , March 6,2023 around 7.30 am . I got a taste difference during eating the sandwich and that’s when I noticed that the bun was spoiled . Really disappointing. ! However I have to mention that the person who was taking the orders was really fast and I liked his service . But coming to the quality of food being serviced ., it’s really disappointing !!!