Tim Hortons - Richmond Hill

The employees of this branch work very slowly and they are very lazy. I have seen several times that the customers are line line but the employee don't care, employees are just spending time.

Service is s-l-o-w..It has always been slow and at times unprofessional but lately it is a different level of slow. They often get orders wrongRecently there were about 12 people in line and noone to attend to them

Absolutely poor customer service here, all the staff seem they are busy and working but in fact all are working to help drive thru customers and they don't even care other customers are waiting in a long line in the store at the front!

I find, in life, you generally get what you pay for and this is no exception. As each franchise has its own taste some hit some are off by some percentage. But It won't replace my day to day need of coffee Caffeine Tim Hortons Extra Large Coffee Original Blend Double Double serve's the purpose! Freshly brewed great taste , but it's well worth splashing out on if I fancy some caffeine based, self indulgence and luxury.

My wife sent me for an everything bagel with cream cheese at Timmy's this morning. I was pleasantly surprised with the sales associate who found the time to have a little conversation with me. My trip to Timmy's was great this morning. I don't eat bagels but I hope my wife enjoys it. I also bought a chocolate dip donut for her. Overall a 4 plus rating. Not 5 because it's not a gourmet restaurant, but definitely above average to some of the fast food places I've gone to. Adequate, spacious,clean seating with lots of natural light. Funny enough, there was no Tim Hortons signage on the building. Maybe they are getting a face light. That building has been there for at least 2 decades. even more.