Roots Steakhouse - Ridgewood

The food experience was wonderful. Love love love the atmosphere and waiter staff.

Our waitress Michelle was awesome! Everyone’s customer service was top tier. We will be returning

I had a lunch there. Nice enough?? Food was delicious. Lobster biscuit soup and shrimps are delicious. Service is good too.

Last night, my family and I visited the Roots Steakhouse, Ridgewood location to celebrate a special birthday occasion. We were greeted with impeccable service from our server, who catered to our needs flawlessly. The cuisine, as always, was simply delightful. While enjoying our meal, a small mishap occurred where a drink was accidentally spilled onto the floor, splashing onto my sports coat. The server promptly expressed sincere apologies and notified their supervisor. To our surprise, Larry, the general manager, personally approached our table to offer his sincere apologies and assistance. Despite my reassurances that accidents happen, Larry insisted on arranging for the dry cleaning of my coat and even offered to deliver it to my home. Although I declined his kind offer, Larry ensured that I could submit the dry cleaning bill for reimbursement. As we concluded our meal, we were pleasantly surprised when Larry sent over an assortment of complimentary desserts from the menu. His professionalism and genuine care during this incident were truly commendable. This review is not intended to critique the staff but to express heartfelt gratitude to Larry and his team for their exceptional handling of an unfortunate situation.

I didn't write anything the first time and im glad i didntWent back for round 2 1 month later to the day10/10. Im blown awayPrice is typcial upscale steakhouse, so understand if you're like me with a normal job and a normal life. Make this special occasion. For those that have an upgraded life you would kick yourself, not eating here all the time.Romantic settingFood is beyond good. Lobster bites and filet is to die for.Parking is easy, so dont be nervous cause of areaThis is an amazing place. Will cost you. But well worth it. Just look over the menu at home and be realistic. You will need to get the steaks. Sides are separate prices. So keep all that in mindBut i promise you that dispointment you get from overspending at a fancy resteraunt and not leaving feeling full not just in the belly but with overall experience will not happen hereYou will love it and not care that you have to sell your first born to pay for it.