Dunkin Donuts - Rochester

Ordered my coffee a head on the mobile app. I was currently 16 minutes away cause I decided to walk I was going somewhere w/ my son so I wanted it ready, well it wasn?t ready when we got there about 20 minutes later but the guy did make it right away it was pretty dang good. If you don?t have the Dunkin?s app, I suggest you download it. They have great offers rewards forDunkin Members!

This Dunkin's was the most chaotic one I've ever been to. The service was horrible. Ordered 3 drinks and some breakfast sandwiches and I waited 30 mins to get my whole order. I stood there and watched as no one made the order but they kept takingorder after order. One of the employees was so rude. She told someone she would be right with them and then ignored them andtook other people's orders. On top of all that I didn't even get my whole order even though they said it was all there,should've checked the order before I left. They need better organization. Will never be going to that Dunkin's again.

Don?t go here they mess up my coffee everyday after repeating back to me what I asked for but still giving me the wrong coffee they are extremely rude when u ask for it remade. I will not be paying for rude service and coffee I won?t drink.

Absolute nicest employees I?ve ever encountered?that?s probably the only reason why I go to this dunks. My order is nothing special so I?ve never had an issue.

Coffee inconsistent, service slow/rude, store/bathroom dirty, poorly managed. People passed out on sidewalk by front door. Treats employees poorly, left one teenager I know (who quit) without final paychecks and refused to pay them. Not giving thisstore another dime. Potter?s Place and Aroma Joe?s both offer much better coffee anyways.