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Feedback gevenSaturday 8/19/23 Lunch at Kim Kee Noodle House in Rosemead with my cousin. Great Chou chow foods. Specialize in noodles and fried rice cakes. It hits the spot every time I eat at this restaurant.Service staffs are friendly and work fast.Restaurant has a modern decor. There are plenty of tables and chairs.I highly recommend this restaurant.David YoungRestaurant Enthusiast
Authentic noodles. The best in 626. They have a variety of noodles to choose from (egg vs rice), as well as soup and dry options.
The food here is bomb but the service is lacking. Their door says they close at 4pm (even though online says 5). However they will not accept more customers past 3:30.When you come at 2, they 'll start neglecting table service and focus on pre-closing (mopping, putting chairs up, refilling condiments). It always seems like everyone is rushed to get out. I understand the staff wanting to leave on time but neglecting customers 2 hours before the restaurant closes is ridiculous.We ordered some sate beef noodles. We asked the server if we can get it less spicy, which she said yes. When the dish came out it was incredibly spicy. I 'm guessing she forgot to inform the kitchen. We asked for ice water and the cups came out 80% ice and water wasn 't filled to the top. The cup had stains in it too.We drank all the water and flagged down a male server for a water refill. He said ok and proceeded to walk away and started wiping other tables!!! I had to walk to the register to request for more water after waiting 5 minutes. Later, we asked a female server for the check. She also said ok and then grabbed the chili sauce containers on ours and other tables. I swear I watched her walk to the kitchen to refill the sauces. What happened to getting our check?!!! Nobody at this place cares about the customers. It 's in one ear and out the other. We flagged down another server who finally brought us our check. Mind you, it wasn 't busy. The restaurant had 4 tables occupied.Perhaps management should tell the employees don 't start sweating about cleaning/refilling when you 're still 2 hours from closing and actually pay more attention to PAYING customers. Props to the kitchen for hot, delicious, and prompt meals.Service needs improvement and that 's gonna keep us from coming back. Why come here when there 's other Kim Kee restaurants within the vicinity. I 'm not expecting 5 star service but don 't rudely disregard customer requests cause you 're in a hurry to leave.
Price quantity of the food are acceptable delicious.
Horrible customer service. Yelp says they close at 5pm. I arrive at 3:40pm and they said they are closed. The sign on the door says 4pm. They yelled that they are closed and ignored me. I asked about the door sign and they said their kitchen closes at 3:30pm. Typical rude Asian business. Zero customer service. We will never support people who speak to costumers like that. Learn some manners!