Brooks Country House - Ross on Wye

Enjoyed a 3 course dinner which was beautifully prepared and will return in the near future

I very rarely actually recommend places to other people as tastes vary so much but I have no reservations at all about recommending Brooks. Every course was delicious, the service was both warm and efficient, and the whole meal represented excellent value. We actually stayed over night on a package that included dinner, breakfast and a delightful room. Thank you Brooks for a wonderful wedding anniversary!!

My birthday was ruined. When we arrived the bar was a complete mess with tables uncleared, empty carry out meal cartons and even articles of clothing lying around. Drinks were ordered and when we asked to open up a tab as we were dining we were informed that the restaurant was closed as there was a wedding. The booking was made and confirmed and even a reminder was sent. What is wrong with your booking system?

We arrived at Brooks Country House on 04.08.19 for a nights stay due. When we arrived we were greeted by two friendly receptionists who checked us in and showed us to our room. They advised there was a birthday party on that night but it shouldn't be too rowdy. We settled in to our room which unfortunately we felt needed updating and a real deep clean. Mould on the shower, musty smell and cracks everywhere! We booked a table to eat for 8pm and after waiting for about 5 minutes we were seated in a small dining room. We ordered our food and starters were bought out near enough straight away which we were a bit shocked at as they are clearly mass produced. I had the mushroom soup which was okay but I wouldn't recommend and my partner had the scotch egg which he enjoyed. As soon as the plates were cleared the mains arrived, the order was wrong so they were taken back and 5 minutes later the correct order of Chicken Supreme arrived. This was lovely and I would highly recommend, very tasty! The couple next to us had the smoked salmon duo starter and found a piece of glass in his salad and the general consensus amongst couples were that this hotel was a bit like faulty towers! I wouldn't necessarily recommend but it isn't the worst place we have stayed! Staff are friendly just needs a good clean and revamp!

Very good service. The waitresses were friendly and polite and the food was of a good standard.