Bengal Brasserie - Rother

This is the best eat in and delivery Indian meal ever. We have been customers for 20 years plus and they never ever get it wrong. Beautiful food, generous portions and staff that feel like family from the first day. Keep up the great work Ali!

Very rude unfriendly waiter. Asked for two separate bills at the start we got one bill so had to work out who had what at the end. The waiter threw the dishes of food on the table. Cigarette smoke wafted through the restaurant whilst we were eating. Waiter didn’t ask us if we were okay or if we wanted a desert or coffee. Very poor service. We won’t be going back to this restaurant.

The staff at this restaurant were terrible. They were unwilling to give us a clean plate when we asked for one and were rude and stubborn. They only conceded and provided a clean plate when other customers supported us.

When I tell you this was the best food I’ve had. I would not be lying. The food bless delicious would recommend.

Had a takeaway and quality can be hit/miss at best but on this occasion I was shocked to find a long piece of wire in the chicken of my curry. Had I not been looking, and eaten this, it could have been very damaging. Partner rang to complain and it was apparently looked into. We eventually decided to try the Bengal again, not even offered a complimentary meal, refund or the like. I didn't actually receive an apology. Wish I had taken this further instead of relying on the trust or goodwill of the Bengal. Won't be using again.